FREQUENTLY ASKED QUESTIONS
SHIPPING FAQS
Where is Blend Indy based out of?
Blend Indy is located in Northwestern Ontario along the shores of beautiful Lake Superior!
How long do items take to ship?
Once items have been made, processed and shipped it usually takes 5-7 business days within Canada and if it is shipped to the USA it could take up to 13 business days. Due to our geographical location, ship times are a bit longer.
Do you provide refunds?
Unfortunately we do not offer refunds on our items unless they arrive damaged to you or have manufacturing defects. If this is the case you can send the item back (shipping is at your cost) and we will provide full refund.
Does Blend Indy offer exchanges on purchased items?
Yes we will exchange your order should you need a bigger size or colour etc. so long as the order wasn't placed as a custom order. You will be responsible to send the item back to Blend Indy at YOUR cost and pay the re-ship fee as well.
Do you ship world wide?
Currently our online store is only set up to ship within Canada and to the US. If you are located outside the US or Canada you can send an email to us via the CONTACT PAGE on our site and we can arrange the order with shipping and handling!
What are the Shipping/Handling Rates?
We roll our postage fees as well as handling fees into one flat rate for Canada and one for the US.
Within Canada shipping/handling flat rate fee of $15
To USA shipping/handling flat rate fee of $25
Taxes/Duty Fees
For USA orders, any taxes, customs and/or brokerage fees are the responsibility of the buyer.
FREE SHIPPING FOR ORDERS +$125 - If you have spent more than $125 and are having your order shipped to a US or Canadian address, you must choose the option for free shipping during check-out, failure to select the proper shipping option may result in overpayment of shipping.
Blend Indy is located in Northwestern Ontario along the shores of beautiful Lake Superior!
How long do items take to ship?
Once items have been made, processed and shipped it usually takes 5-7 business days within Canada and if it is shipped to the USA it could take up to 13 business days. Due to our geographical location, ship times are a bit longer.
Do you provide refunds?
Unfortunately we do not offer refunds on our items unless they arrive damaged to you or have manufacturing defects. If this is the case you can send the item back (shipping is at your cost) and we will provide full refund.
Does Blend Indy offer exchanges on purchased items?
Yes we will exchange your order should you need a bigger size or colour etc. so long as the order wasn't placed as a custom order. You will be responsible to send the item back to Blend Indy at YOUR cost and pay the re-ship fee as well.
Do you ship world wide?
Currently our online store is only set up to ship within Canada and to the US. If you are located outside the US or Canada you can send an email to us via the CONTACT PAGE on our site and we can arrange the order with shipping and handling!
What are the Shipping/Handling Rates?
We roll our postage fees as well as handling fees into one flat rate for Canada and one for the US.
Within Canada shipping/handling flat rate fee of $15
To USA shipping/handling flat rate fee of $25
Taxes/Duty Fees
For USA orders, any taxes, customs and/or brokerage fees are the responsibility of the buyer.
FREE SHIPPING FOR ORDERS +$125 - If you have spent more than $125 and are having your order shipped to a US or Canadian address, you must choose the option for free shipping during check-out, failure to select the proper shipping option may result in overpayment of shipping.
